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Task 1: (General Track): Complaint about bus service
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December 21, 2011
6:11 am
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December 15, 2011
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your travel by bus every weekday morning and you always use the same bus route
Recently the bus has not been reliable. it sometimes comes late, and for the last few mornings it has not stopped when you hailed, No change of the schedule has been advertised. You also noticed that the bus is far dirtier that it used to be.
write to the bus company Explain the situation and explain what you want them to do.
150 words( THE NEW PREPARE FOR IELTS GENERAL TRAINING MODULES)
Dear Sir or Madam,
I have been the regular bus user of Bus number 3 which route is from Domodedovo to Smolenskaya since moving to this district two years ago.
Unfortunately, there have been problems which cause inconveniences to all passengers. First of all, there have been very unreliable since September. For example, according the the schedule bus must arrive at 10.00 a.m exactly but the bus arrives or ten minutes later or earlier. Secondly, even if there have been a change in the schedule then all passengers using this route must be informed in advance. Thirdly, I would like to pay your attention to the fact that passenger compartment of the bus is filthy to such a degree that touching i felt a little squeamish.
As a customer of your bus service I would like you to tackle the above problem in the nearest future and in advance inform passengers about possible changes in the schedule.
Yours sincerely,
Bred Pitt

January 10, 2012
4:19 pm
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Hello Milaniyamiila

 

Thanks for this essay which as you state is for the General Training track of IELTS  (for people you don't know which track is which, please click here: http://www.ielts.org/test_takers_information/what_is_ielts/test_format.aspx).

 

You have answered very well. A couple of small points:

I have been the a regular bus user of Bus number 3 which route is from Domodedovo to Smolenskaya since moving to this district two years ago.

First of all, there the services have been very unreliable since September.

Secondly, even if there have has been a change in the schedule then all passengers using this route must be informed in advance. 

Thirdly, I would like to pay your attention to the fact that passenger compartment of the bus is filthy to such a degree that touching it i felt a little squeamish.

I was pleased to hear that Brad Pitt is a frequent passenger on the Number 3 bus. His commuting will doubtless be more difficult from now on, now that you have let the cat out of the bag.

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